Service Summary (tl;dr)
"A restaurant runs on two fronts at once: the team behind the pass and the guests booking tables. We connect both. WorkRoster manages your team's leave requests, approvals, and timesheets by project, location, and team; the ViveReply Suite Dining Widget takes guest bookings; and ViveReply Chat answers guest questions around the clock — so managers stop being the middleman for all of it. Our Business Automation for Restaurants provides end-to-end solutions using WorkRoster, ViveReply Suite Dining Widget, ViveReply Chat to drive business growth."
A restaurant runs on two fronts at once: the team behind the pass and the guests booking tables. We connect both. WorkRoster manages your team's leave requests, approvals, and timesheets by project, location, and team; the ViveReply Suite Dining Widget takes guest bookings; and ViveReply Chat answers guest questions around the clock — so managers stop being the middleman for all of it.
Leave and timesheets handled for your team; dining bookings and guest questions handled for your guests
Every restaurant manager is a middleman. Leave requests arrive by text and get lost; hours are reconstructed from memory before payroll; meanwhile guests phone with the same questions — opening hours, today's menu, a table for four — while the floor is mid-service. We take the manager out of the middle on both fronts with one combined setup. On the team side, our WorkRoster platform runs leave management and timesheet tracking: staff submit leave requests in the system, a manager approves or declines them there — nothing agreed in a chat thread and forgotten — and the whole team can see who is away. Timesheets are tracked as the work happens, organised by project, location, and team, so hours land payroll-ready instead of being rebuilt at week end, and a group with more than one site keeps each location's records separate while owners see the whole picture. On the guest side, the ViveReply Suite Dining Widget takes dining bookings through your own channels, and ViveReply Chat answers the repetitive guest inquiries — hours, menu, directions, booking questions — at any hour, handing over to your team when a question needs a human. Updates and reminders reach staff on the channels this stack sends on: WhatsApp and email. The result is a restaurant where the operational noise routes itself, and the manager manages the service, not the message threads.
Key Terms
Workflow Automation
The design, execution, and automation of processes based on workflow rules where human tasks, data or files are routed between people or systems.
AI Integration
The process of connecting artificial intelligence capabilities into existing business systems to improve efficiency and decision-making.
TRUSTED BY TEAMS FROM AROUND THE WORLD
Key Points
Simple solutions for complex issues
Handle leave requests and approvals in one system, not in chat threads
Track timesheets by project, location, and team, ready for payroll
Take dining bookings through the ViveReply Suite Dining Widget
Let ViveReply Chat answer guest questions at any hour
Reach staff with reminders and updates on WhatsApp and email
External Resources
Check necessary resources here
Try to visit the demo version or explore source code...
Service Frequently Asked Questions
Answered all frequently asked questions, Still confused? feel free to contact us.
Related Services
Explore other services that might interest you
Business Automation Services
Our Business Automation services help organizations save time, cut costs, and improve efficiency by automating repetitive tasks, integrating systems, and building custom solutions tailored to your workflow.
Business Automation for Hotels & Resorts
Run your property on one connected system instead of scattered spreadsheets, paper registers, and phone calls. We deploy a branded direct-booking website and a resort management system for hotels and resorts: live availability, online deposits, a central reservation ledger, smooth check-in and check-out, and housekeeping workflows your whole team can see.
Business Automation for Vacation Rental Managers
This page is for short-term rental operators — not brokerages or sales agents. If you manage vacation rentals, the work that grows with every property is operational: guest messages, cleaning turnovers between stays, and monthly owner statements. We automate that loop, so a growing portfolio doesn't mean a growing pile of spreadsheets.