Service Agreement Terms
Last Updated: 2024-02-20
1. Agreement Formation
By engaging our services at https://www.vivescriptsolutions.com, you accept:
- These standard terms
- Project-specific statements of work
- Supplemental service level agreements
Electronic Signature: Proposal approvals via email constitute binding acceptance.
2. Development Framework
Phase | Client Responsibilities | Delivery Outputs |
---|---|---|
Discovery | Requirement specification | Technical proposal |
Development | Timely feedback | Bi-weekly builds |
Deployment | Infrastructure access | Production environment |
3. Financial Terms
Payment Schedule
- 30% upfront payment
- 40% milestone release
- 30% upon delivery
Late Payment
- 1.5% monthly interest on overdue balances
- $50 chargeback processing fee
- Project suspension after 15 days delinquency
4. IP Rights Management
Client Ownership: Transferred upon final payment
Our Retained Rights:
- Architectural patterns
- Proprietary frameworks
- Development methodologies
Open Source Components: Licensed under original OSS agreements
5. Liability Framework
Cap: Total fees paid during 12-month period
Exclusions:
- Third-party service failures
- Force majeure events
- Client-provided content liability
6. Dispute Resolution
- Escalate to technical review board
- Mediation (JAMS or AAA)
- Binding arbitration in Wyoming
Excludes small claims court filings
7. Termination Protocol
Client-Initiated:
- 30-day written notice
- Payment for work-in-progress
- $500 early termination fee
Company-Initiated:
- Material breach of terms
- Non-payment exceeding 30 days
- Illegal activity suspicion
8. Legal Governance
Primary Jurisdiction: Wyoming, USA
International Considerations:
- GDPR Data Processing Addendum available
- UK SCCs incorporated where applicable
9. Legal Contact
Registered Agent:
ViveScript Solutions LLC.
30 N Gould St Ste R
Sheridan, WY 82801
Document ID: TOS-2024-02-20 | Reviewed by ViveScript Solutions LLC. Counsel