Service Agreement Terms

Last Updated: 2024-02-20

1. Agreement Formation

By engaging our services at https://www.vivescriptsolutions.com, you accept:

  • These standard terms
  • Project-specific statements of work
  • Supplemental service level agreements

Electronic Signature: Proposal approvals via email constitute binding acceptance.

2. Development Framework

PhaseClient ResponsibilitiesDelivery Outputs
DiscoveryRequirement specificationTechnical proposal
DevelopmentTimely feedbackBi-weekly builds
DeploymentInfrastructure accessProduction environment

3. Financial Terms

Payment Schedule

  • 30% upfront payment
  • 40% milestone release
  • 30% upon delivery

Late Payment

  • 1.5% monthly interest on overdue balances
  • $50 chargeback processing fee
  • Project suspension after 15 days delinquency

4. IP Rights Management

Client Ownership: Transferred upon final payment

Our Retained Rights:

  • Architectural patterns
  • Proprietary frameworks
  • Development methodologies

Open Source Components: Licensed under original OSS agreements

5. Liability Framework

Cap: Total fees paid during 12-month period

Exclusions:

  • Third-party service failures
  • Force majeure events
  • Client-provided content liability

6. Dispute Resolution

  1. Escalate to technical review board
  2. Mediation (JAMS or AAA)
  3. Binding arbitration in Wyoming

Excludes small claims court filings

7. Termination Protocol

Client-Initiated:

  • 30-day written notice
  • Payment for work-in-progress
  • $500 early termination fee

Company-Initiated:

  • Material breach of terms
  • Non-payment exceeding 30 days
  • Illegal activity suspicion

8. Legal Governance

Primary Jurisdiction: Wyoming, USA

International Considerations:

  • GDPR Data Processing Addendum available
  • UK SCCs incorporated where applicable

9. Legal Contact

Registered Agent:
ViveScript Solutions LLC.
30 N Gould St Ste R
Sheridan, WY 82801

info@vivescriptsolutions.com

Document ID: TOS-2024-02-20 | Reviewed by ViveScript Solutions LLC. Counsel